In the high-stakes world of machinery and power transmission, choosing the right belt can make or break your day—literally. Imagine a superhero with a utility belt that never lets them down, always ready with the perfect gadget for any situation. Well, at D&D, we might not fight crime, but we do provide power drive belts that save the day, every day. Here are 12 unbeatable reasons why our belts are the go-to choice for distributors, OEMs, and end users alike. Buckle up; it’s going to be a smooth ride!
At D&D, we understand that downtime due to belt failure can be incredibly costly, which is why we maintain an extensive inventory of more than 35,000 SKUs. While we don’t claim to have every size, we pride ourselves on offering a wide range of belts, including custom-size cutting options. This ensures that our clients can find the belts they need quickly, reducing downtime and keeping operations running smoothly.
Our commitment to quality and reliability is reflected in our partnerships with world-class brands such as General Motors, Jeep, Cummins, Nestle, Black & Decker and more. Our customers can be confident they’re purchasing top-tier products used by leading brands.
Durability and longevity are critical factors in selecting power drive belts. Our belts have been rigorously tested for breaking strength and elongation, revealing an average of 17%[GU1] better performance than competitors like Gates in breaking strength.
In today’s fast-paced environment, quick shipping is essential. At D&D, we understand this necessity, which is why 96% of our orders are shipped the same day via trusted carriers like FedEx, DHL, UPS, and USPS. Our express shipping options ensure that our customers receive their products swiftly, minimizing downtime and keeping their operations on track.
Our strategically placed locations across the US and Canada position us to provide industry-leading power transmission belt technology to clients and business partners everywhere. This extensive network ensures prompt delivery and support, regardless of the customer’s location, enhancing our ability to meet their needs efficiently.
We pride ourselves on offering personalized customer service while having the resources to handle any request. We receive calls every day from people looking for odd-size belts, and we almost always have them in stock. This blend of personalized attention and extensive inventory ensures that our customers receive the support they need when they need it.
In an industry where machinery downtime can lead to significant losses, timely responses from customer service are crucial. Our customer service team prioritizes quick and efficient communication, ensuring that customers wait on hold for less than 30 seconds and have their inquiries resolved within 24 hours.
D&D’s vertical integration sets us apart from the competition. We manufacture our own cord and fabric, mix our own chemicals to create compounds, and even own rubber tree plantations and belt molds! This tight control over the production process ensures that every belt meets the highest standards of quality and consistency.
Our state-of-the-art testing facility, staffed by top engineers, rigorously tests and refines each belt. This dedication to quality is demonstrated by our participation in independent belt testing, where D&D belts have been shown to rank highly in terms of break force and elongation. Our technical support team is always ready to help with any issues, making life easier for our clients.
Our online portal offers a convenient way for customers to get quotes, view order history, track shipments, pay online and check inventory. This level of transparency and ease of access ensures our customers can manage their orders efficiently and stay informed throughout the process.
D&D serves a wide range of industries, including agriculture, automotive, HVAC, oil and gas, poultry, construction, lawn and garden, and more. This versatility demonstrates our ability to meet the diverse needs of our clients, providing reliable solutions for various applications.
Every D&D client is assigned a dedicated account representative to ensure their needs are met promptly. This personalized service ensures all issues are resolved quickly, minimizing downtime and maintaining seamless operations for our customers.
By choosing D&D power drive belts, distributors, OEMs, and end users can be confident in receiving high-quality products, exceptional customer service, and reliable solutions tailored to their specific needs.